Atlanta, GA · School technology support
Support via ticket portal

A technology specialist who understands school operations

Hands-on support for teachers, administrators and school devices, backed by work at two educational organizations.

Classroom technology should work when teachers need it

ITCAD school IT experience includes Chromebook maintenance, Google Workspace for Education, device access, Wi-Fi and network diagnostics, printers, interactive displays and a documented help desk workflow.

At Championship Academy of Distinction (Davie campus), documented school experience documents support for about 380 Chromebooks, 29 charging carts, 26 BenQ boards and staff devices.

I created and run ITCAD, a ticketing environment for tracking and communicating school technology issues.

Skills

  • Chromebook fleet management and troubleshooting
  • Google Admin Console and managed devices
  • BenQ and Sharp classroom displays
  • Ubiquiti and Wi-Fi connectivity troubleshooting
  • Ticket management and end-user support

Schools that know ITCAD support experience

Atlantic Montessori Charter Schools

Recent hands-on work with classroom devices, printers, Wi-Fi and support procedures.

Championship Academy of Distinction

Chromebooks, classroom systems, help desk and teacher support at the Davie campus.

View named references

Something broken in your school?

Create your account, then open a ticket. Your requests are organized and tracked through ITCAD.

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